Okay folks here,s another recall , this time cat chicken jerky treats supposedly all natural but manufactured in China. Please Please be aware. Here is the link to their website directly.
http://www.catswell.com/qualityassurance
Quality Assurance
Catswell VitaKitty Chicken Breast Voluntary Limited Recall
A Letter from Founder and CEO, Marco Giannini
Dear Fellow Pet Parent:
At Catswell, our number one priority is the safety of our products and
the health of our feline customers. We strive to make and sell only the
highest-quality, natural cat treats with added vitamins that provide
functional benefits such as improved hip health, breath, and other
benefits.
During routine testing of our products, we recently discovered that two
batches of our Catswell VitaKitty Chicken Breast with Flaxseed and
Vitamins tested positive for a limited presence of an ingredient called
propylene glycol. Although this ingredient is “generally regarded as
safe” for both humans and dogs, the FDA does not allow it in cat food or
treats, even at trace levels. Although no cases of illness in cats have
been reported due to the two batches, we felt a voluntary recall was
necessary. We have issued an FDA-approved press release to make our
customers aware of the situation, identified the stores that received
the product, and contacted them to return the product to us. While we
were able to catch much of the affected product, some products did make
it into the homes of our customers. For that, we are sincerely
apologetic.
We are doing everything we can to resolve this situation quickly and
ensure that our customers can continue to feel confident feeding
Catswell products to their cats, as we do here.
To learn more about the affected product, we invite you to read our
“frequently asked questions” below. If you would like to speak with
someone live, you can call us at 1-888-559-8833 or email us at
info@dogswell.com. If we are unable to get to your call, or it is after
hours, please leave us a message and we will get back to you as quickly
as possible.
We thank you, our valued customers, for your understanding, and we hope to be able to regain your trust.
Yours,
Marco Giannini
Frequently Asked Questions
What product is being recalled by Catswell?
Catswell is voluntarily recalling two “lots” (batches) of Catswell VitaKitty Chicken Breast with Flaxseed & Vitamins
Why is Catswell recalling two “lots” of Catswell VitaKitty Chicken Breast with Flaxseed & Vitamins?
During routine testing, the Company and
the FDA discovered the limited presence of propylene glycol in two lots
(batches) of the product. Propylene glycol is “generally regarded as
safe” for humans and dogs, but the FDA has not determined that propylene
glycol is safe for cats.
Have there been any reports of cats getting sick from eating the affected product?
At this time, there have been no reports of any cats getting ill from the product in question
How can I tell if I have a product that is affected by the recall?
First, determine if you have the product
that was affected. The affected product is Catswell brand VitaKitty
Chicken Breast with Flaxseed and Vitamins in an orange package and is
the 2oz size.
If you have a product that may be
affected, turn the package over. In the bottom right hand corner on the
back of the package is a code printed in black ink underneath “Best
Before”. The following two codes indicate the affected product:
SEW12CH032701/03c best before 9/10/13
SEW12CH032702/03c best before 9/11/13
If you find that you have a package that
is affected, please discontinue feeding the product to your cat. You can
return it to the store where you purchased the product for a full
refund.
If you are having trouble determining if
you have the product that was affected, or if you would like to speak
with us directly about a full refund, please contact us directly at
888-559-8833 or email us at info@dogswell.com. If we are not here to
take your call, please leave us a message and we will get back to you as
quickly as possible.
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Debra Bruce had her 2 kitties there as well in Premiership. GC Kender's
Zima and again just a youngster, also just 8 months and 1 week Kender's
Highland Kelt. Sadly they didn't make any finals but enjoyed themselves
none the less, and Kelt became a Premier! (below is Zima)
Still here and STILL available! Already neutered, 7 months loves everybody and has even been shown once. Inquire now!
